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Who doesn’t want customer loyalty and repeat sales in their online business? I doubt if there are many small business owners that aren’t trying hard to...
I think some people are born to complain. We’ve all been acquainted with, or at least come in contact with, this type of personality at some...
My wife is affectionately known around our house as “the Coupon Queen.” She dissects the local daily newspaper and all the mail flyers for coupons that...
Nothing grabs a prospect’s attention like seeing his own name printed in a hand-written letter from a friend. When a business customer feels like he is...
One of the things that small business owners often forget is the fact that customers come to a small business often for the experience, not just...
